Leadership, Team Building and Communication Case Study

Leadership, Team Building and Communication - Case Study Example Though such examples are always amongst the academic courses such as strategic management or marketing or entrepreneurship, where examples of Costa and Dunkin Donuts, etc are given, but not when it comes to leadership, team building and communication. This assignment specifically discusses a caf and discusses the said concepts about the same. The owners of the caf are Rose Gray and Ruth Rodgers. Prior to predicting the leadership styles that are adopted by the owners of the caf, it is critically important to discuss and analyze the prevailing environment at the caf, for which, some critical points are quoted below from the extract. In the initial portion of the article, the author clearly states there was a clear indication about the caf being a step ahead of the conventional cafes with a family like atmosphere, a spirit of community, with mutual care and support amongst people. Respect for all is the key term that has been identified as the differentiating factors, whereby respect is for all, including the chefs, the waiters, dishwashers, everyone. Respect comes from within, from the culture, ultimately yielded in the top-bottom approach, and not possible otherwise. Other than this, there are no hierarchies, every person is free to take up a job that they discover and realize that they can do it. Following the same, there are no rigid job descriptions and there flexibility to switch roles within the arena. There is appreciation of creativity and provision of self audit, with responsibilities of actions taken by the person in-charge. Despite there being more freedom and lesser control, there is absolutely no t olerance for bad service due to a bad mood, though these are also individuals and there can always be a bad day, because a good food is no guarantee of bringing the customer back but a bad service would definitely not bring him back. Equality and mutual support are the major fundamentals; the daily menu is decided by the chefs and then moved up, which shows a classical example of a bottom-up approach. The seniors are influential but in an effective and unfelt manner, with no explicit push. The key rule is: 'involve everyone equally' which defines the strategy followed by the owners. There are no uniforms like any other traditional caf, which illustrates the openness of expression and empowerment. Following these evidences, as depicted above from the analytics of the case, it is clearly visible that the leadership style adopted is participative or democratic. The clear motto of such a group is 'let us', and this is precisely how it all proceeds; as the case suggests, there is no bossing around nor there is any delegation of tasks that might be the case in autocratic or delegative style of leadership respectively. For identifying the emotional intelligence competencies used in this assignment, reference is made to the Goleman's five dimensions of emotional intelligence. Goleman identifies two fundamental categories and then the dimensions respectively i.e.: Personal Competency Self awareness Self regulation Motivation Social Competency Empathy Social work As it is wisely said that the changes that are effective, come from the topic, along the similar lines, a brief analysis of the case and as visible from the readings quoted in the previous section, it is clearly vi

Marketing Plan Final evaluation Essay Example | Topics and Well Written Essays - 1250 words

Marketing Plan Final evaluation - Essay Example Joseph High School2, Toronto). Carnival is defined as the period of merrymaking and feasting celebrated just before Lent3. It is also referred to a traveling amusement show usually including rides, games, and sideshows. In simple words it is nothing but a festival of games and entertainment events in any place of common activity. It is also defined as the festival marked by merrymaking and processions and organized series of Different carnival games like Water Shooters, Fishing game, wack a Mole, Basketball, Potato sack, legged race, egg toss, drunken sailor, dress up races, obstacle course, Ball/ ring Toss and dunk tank are regularly conducted as part of wet stock. In addition, Trivial pursuit, American idol, dance events, and video games like wrestling, madden However relay races were not liked by considerable sample (60). Once the relay race is conducted the preference is mainly given to obstacle course (29), potato sack (21), 3 legged race (13) and drunken sailor (11) (Graph 2). Similarly the higher number of candidates (109) who participated in this survey opined that they would appreciate the communication of video games. The maximum choice was given to guitar hero (13), DRR (12), madden NFL (8), and WII (8) (Graph 3). Video games like MANU, sports, car racing, pacman, NBA, wrestling, diddy kong, rugby, baseball, tetris, NHL, GTA and hockey are also preferred but in lesser number. Majority of the candidates liked the dunk tank (152) and interestingly they have given choice for teachers compared to that of students. Some students have given consent (44) for raffles and majority of the participants are ready to 2-3 $. Majority students (122) preferred out side catering. The preferred items for lunch are pizza (68), hamburgers (57), hot dogs (51), and deli (10) (Graph 4). Similarly the reasonably good number of children showed liking for ice cream (69), cotton candy (55),